Informacje prawne
Non-Trading Operations privacy Policy Refund Policy AML and KYC Policy
We value Each of our clients, regardless of the type of his account. In all cases, you will receive the upmost professional service. But, the company Benefort capital (hereinafter – the Company) does not trade with you, for you, instead of you and do not manage your finances, and also does not give direct instructions about the market.
The company provides you with a complete and exceptional service and, if the level of your Trading Account allows, and you express a desire, the Firma can spend time explaining the mechanisms of the Exchange Trading or the basics allowing you to gain skills of reading technical indicators or their possible combinations, and You can get explanations from the Firma about the most significant factors that have the greatest impact on financial markets at a given point of time, i.e. the ABC of financial markets.
any «Signals», «Strategies», «tips», «Training», «Training video courses», «Webinars» and other recommendations are informational, you make decisions on your own, in which we are not your advisor or fiduciary.
By opening a Trading Account on our Website, you must agree to the Client Agreement, privacy policy, as well as other policies and conditions posted on the Website, which are in essence an Irrevocable offer submitted in accordance with the laws of Cyprus.
You must confirm your Trading Account, i.e. go through the verification procedure.
If necessary, based on the results of your trading, you can request a report from us on the operations of your trading account to provide tax reports in your country of residence.
This website is property of Benefort capital. Location: 71-75 SHELTON STREET COVENT GARDEN LONDON UNITED KINGDOM WC2H 9JQ.
Company Contacts:
CZ: +420 292 333 758
PL: +48 523 353 947
HU: +36 205 850 823
email: [email protected]
Benefort capital don’t offer Trading in binary options.
When trading CFD and operating in the Forex market, as well as trading any financial assets, there is a possibility of partial or complete loss of your investment funds. Therefore, it is strongly recommended to refrain from investing and trading funds that you cannot afford to lose in the event of an unfavorable outcome of such trading.
In CFD and Forex trading, the risks of loss are very real. Please make sure to read our terms and conditions carefully before you start investing in digital options and the Forex market.
By accepting terms of Agreement, you confirm that you are aware of risks inherent in activities in field of CFD and Forex market, including the partial or total loss of invested funds. The Firma Amundi Ryneks LLP (hereinafter – the Firma) believes that when starting Trading in Forex market or CFD, you invest only in amount that you can afford. Before starting operations, we ask you to familiarize yourself with terms of Client’s Agreement, the privacy polityka, as well as all annexes to them.
The company warns that this notice cannot, does not disclose and does not explain all possible risks and other important aspects related to trading in CFD and modernizing operations in the Forex market. This document explains the nature of possible risks arising when working with CFD and performing trades in the Forex market in general terms.
Please be advised that the exchange rates on the Website are similar to those established by the Firma for the sale of CFD to customers. At the same time, the Firma is not responsible for their discrepancy with the rates on the market in real-time option sales.
The Firma reserves right to close deal ahead of schedule if it is impossible to update rates within 30 seconds. In this case, the Client is automatically notified of cancellation of trade via email, and funds invested in trade are returned to Client’s account.
By accepting the terms of the Agreement, you assume full responsibility for interacting with the Firma within the limits established by law, including compliance of this interaction with the laws and other legal acts of your country of residence. We ask you in advance, before accepting the terms of the Agreement, to familiarize yourself with the possibility of tax penalties for profits from similar operations in your country.
The company does not bear financial responsibility for the results of operations performed by the Client. The company is also not responsible for losses associated with the service of copying trades of other persons.
Each client has the right to open only one trading account on the platform. profits received on accounts opened under a fictitious name, or on several accounts opened by the same person will be canceled and unavailable for withdrawal. If one client opened several trading accounts, then the profit will be canceled on all of the opened accounts, and access to all accounts will be closed for further proceedings. By making an agreement with the Company, it is possible to restore access to only one of the accounts and transfer funds from the remaining blocked accounts, in the absence of illegal actions on the side of the client when gaining profits using several accounts.
In event of improper financial damage to Firma, the Firma has right to withhold amount equal to costs of such damage (legal, operational, etc.) from Client’s account caused by improper actions of Client, including the costs caused by dispute of payments received from Client involving third parties.
The Firma assumes that You are familiar with business model of activity being carried out, the result of which is completely subordinate to choice of a specific direction of asset price movement from initial strike price to the specified expiration date.
Before making a trade, you are provided with full information about the trade: name of the asset, price of execution, chosen direction of price change, as well as the amount of investment determined by the trader for the specific trade.
any «Signals», «ideas for trading», «tips», «coaching» and other recommendations are informational in nature, you always make decisions independently in which the Firma is not your adviser or confidant.
recommendations that we provide are not a direct offer of purchase/sale or an invitation to make offers in trading CFD, trading in the Forex market.
every decision you make with us is your independent decision.
We do not act as your advisor or trustee. You agree that we do not have any fiduciary obligations to you and accept no responsibility for any claims, losses, costs and expenses, including court fees, which you may incur by following Firma’s trade recommendations, as well as any of your actions or omissions, caused by our recommendations or information provided by us.
recommendations are based on personal judgment and are not guarantee.
Our market recommendations are based solely on the opinion of our staff. They can be equally consonant or not with the market positions or intentions of the Firma, its branches and employees. We provide our recommendations based on information that is believed to be reliable, but in no way guarantee their accuracy and completeness and do not claim that following these recommendations can reduce or eliminate the risk inherent in trading CFD and the Forex market.
visitors to our site are required to pre-verify that their interaction with the Firma takes place strictly within the framework of the law in force in their country of residence and the restrictions imposed in it. Clients should also be aware of their obligations to pay taxes on capital gains in their country.
As much as possible, the company disclaims all warranties of any kind, express or implied, relating to the site, platform, site content and services, including (without limitation) the right of ownership, market demand, suitability for a particular purpose, Nie naruszenie of rights property during operations or performance.
The Firma disclaims all warranties, express or implied, regarding:
– security, accuracy, reliability, timeliness and efficiency of the site, its content, platform, Services;
– smooth operation of site, platform and service, the absence of errors or fact that any errors will be corrected;
– performance and accuracy, quality, timing, completeness and
usefulness of any information
provided on site, platform and Services.
1. Introduction
1.1. Benefort capital (hereinafter, the Firma), whose registered office is located at 2nd Floor 25 Green Street London UNITED KINGDOM, dostarcza Clients with access to its proprietary Client portal brama and other ancillary Services (hereinafter, the Services) under terms of this Agreement (hereinafter, Agreement) to any individual or legal entity (hereinafter, Client) (defined individuals over 18 years and legal entities of non-prohibited countries in which Services are not offered).
1.2. The following documents are integral part of this Agreement:
a) Risk disclosure;
b) Regulations for Nien-Trading operations;
c)
any
other applicable documents as included on Firma Website(s) and associated
materials.
1.3. This Agreement and documents listed above are collectively referred to as the “terms of business”.
1.4. The terms of business should be carefully read by Client, as it governs all the Client’s Trading and non-Trading operations. By accepting terms of this Agreement, the Client also akceptuje terms of business as listed below.
1.5. The terms of this Agreement shall be considered as zaakceptowane unconditionally by the Client upon Firma’s receipt of advance payment made by Client in accordance with this Agreement.
1.6. As soon as Firma receives Client’s advance payment, every operation made by Client in Client portal or with associated Trading platform(s) shall be Subject to terms of business.
1.7. The Client and Firma entering into Each operation in Client portal or in the associated Trading platform as principals, and Firma DOES not act as an agent on Client’s behalf. The Client shall be directly and fully responsible for fulfilling all of his/her obligations regarding his/her operations within Client portal or on associated Trading platform. If Client acts on behalf of someone else, regardless of whether that individual is identified, the Firma shall not view that individual as Client and shall not bear any responsibility to him/her unless otherwise specifically agreed.
1.8. The terms used in this
Agreement are defined in Clause 17.
1.8.1. «payment» shall mean deposit of funds by Client to pay for future expenses.
1.8.2. «Base currency» shall mean first currency in the currency pair, against which Client buys or sells quote currency.
1.8.3. «Saldo» shall mean total financial result of all completed transactions and deposit/withdrawal operations on account handlowe.
1.8.4. «Credit/card debetowa» shall mean thin plastic card that contains identification information, with help of which cardholder can pay for purchases and Services, as well as withdraw cash from account.
1.8.5. «currency Pair» shall mean object of transaction, based on change in value of one currency against another.
1.8.6. «Website» shall mean Firma’s website at Benefort capital
1.8.7. «Client’s External account» shall mean bank and/or electronic account of Client or Client’s Authorized person.
1.8.8. «Long position» shall mean Buy position that appreciates in value if market prices increase. regarding currency pairs: buying base currency against quote currency.
1.8.9. «Identification information» shall mean, for an individual – the passport/ID information specified in Client Registration Form, and for a legal entity – the information from registration and founding documents specified while registering.
1.8.10. «Instrument» shall mean any currency pair, cryptocurrency pair, spot metal, Agreement for difference and other financial instruments offered by the Firma.
1.8.11. «Client account» shall mean any account opened by the Client at Firma including transitory accounts, Trading accounts, partner accounts, manager’s accounts, investor’s accounts and other account typy.
1.8.12. «Short position» shall mean Sell position that appreciates in value if market prices fall. regarding currency pairs: selling the base currency against quote currency.
1.8.13. «Rate» shall mean value of base currency in the terms of quote currency.
1.8.14. «Client portal brama» shall mean Client’s personal page on Firma’s website, access to which is secured by login and password. This service is provided to Client by Firma on basis of Client Agreement concluded between Firma and Client.
1.8.15. «margin Trading» shall mean Trading using leverage, where the Client may make transactions of certain size, while having significantly less funds on their account handlowe.
1.8.16. «inactive account handlowe» shall mean Client’s Trading account which has not had open position, pending order, or non- Trading operation in a 3 month period.
1.8.17. «Client transactions» shall mean instructions and requests by Client to Firma in relation to their Trading and non-Trading operations in Clients portal and Trading platforms.
1.8.18. «Open position» shall mean result of first part of completed transaction. In this case Client shall be obliged to:
a) make counter transaction of same volume
b) maintain equity Nie lower
than necessary margin level (this level may vary depending on account type.
For
More information, Please refer to Firma’s Website).
1.18.19. «Written Notification» shall mean electronic document (including emails, internal mail on Client terminal etc.) or announcement on the “Firma News” page on Website. A written notice is considered to be received by Client:
a) an hour once it has been sent to Client’s email address;
b) an hour
after
the news has been published on Website.
1.18.20. «instruction» shall mean Client’s instruction to the Firma to open/close position, place, remove or change level of pending order.
1.18.21. «withdrawal request» shall mean instruction given via the Clients portal account on Firma website to withdraw funds from Trading account and transfer them to Client’s external account.
1.8.22. «Server» shall mean all programs and technology used to make and carry out Client’s instructions, as well as presenting Trading information in real-time, with consideration of mutual obligations of Client and Firma in correspondence with relevant Regulation.
1.8.23. «Spread» shall mean difference between Ask and Bid prices.
1.8.24. «Trading platform» shall mean all programs and technology that present quotes in real- time, allows placement/modification/ deletion of orders and calculate all mutual obligations of Client and Firma. For the purposes of simplification for this Agreement, a Trading platform consists of a server and Client terminal.
1.8.25. «Client’s Authorised person» shall mean:
a) an individual over 18 years, citizen and/or tax resident of any country,
except
for those countries in which Firma does not offer given service,
Authorized to
perform or receive non-cash (bank and/or electronic) transfers on behalf of the
Client,
for purpose of crediting funds to Client’s account or withdrawing funds from
the
Client’s account;
b) a legal body or entity of another business legal structure,
organized under existing laws of any country, except for those countries in
which
the Firma does not offer given service, Authorized to perform or receive a
non-cash (bank or/and electronic) transfer on behalf of Client for purpose
of
crediting funds to Client’s account or withdrawing funds from Client’s
account.
1.8.26. «force Majeure» shall mean lack of conformity of the terms and terms of Firma and terms i postanowienia of counterparty, current market situation, possibilities of software or hardware of Firma or other situations which cannot be foreseen.
2. Services
2.1. Subject to Client fulfilling obligations under this Agreement and the Regulations, the Firma shall provide Client with ability to make operations offered within Client portal and terms of business.
2.2. The Firma is merely providing technological platform to Client and process the transactions on execution- only basis, neither managing account nor advising the Client. The Firma shall process Client’s transactions even if the transactions shall result in loss for Client. The Firma is under Nie obligation, unless otherwise agreed in this Agreement and terms of business, to monitor or advise the Client on status of any Client transaction, to make margin calls, or to close out any of Client’s open positions. Unless otherwise specifically agreed, the Firma is not obligated to make attempt to execute Client’s order using quotes More favorable than those offered through Trading platform.
2.3. The Client shall not be entitled to demand Firma to provide investment or Trading advice or any information intended to encourage Client to make any particular transaction.
2.4. In event that Firma does provide advice, information or provide advice, information or recommendations to Client, the Firma shall not be held responsible for consequences or result received from using these recommendations or advice.
The Client acknowledges that Firma shall not, in absence of fraud, intentional failure to carry out its responsibilities or gross negligence, be responsible for any losses, costs, expenses or damages suffered by Client arising from any inaccuracy or mistake in any information given to Client including, but not limited to, information regarding any Client transactions. Though Firma has right to void or close any transaction in specific circumstances set out in this Agreement or terms of business, any transaction Client carries out following such inaccuracy or mistake shall nonetheless remain valid and binding in all respects both on side of the Firma and of Client.
2.5. The Firma shall not execute or process physical delivery of currency in the settlement of any Trading operation. profit or loss in deposit currency is deposited to/withdrawn from Client’s account handlowe immediately after position is closed.
2.6. The Firma, partners of Firma or other affiliated parties may have material interest, a legal relationship or arrangement concerning specific transaction in Clients portal or in Trading platform or interests, relationships, or arrangements that may be in conflict with interests of Client. By way of example, the Firma may:
a) act as Principal concerning any instrument on Firma’s own account by selling
to
or buying instrument from Client;
b) combine Client’s
transaction
with that of another Client;
c) buy or sell instrument Firma
offers to
the Client;
d) advise and provide other Services to partners or other
Clients
of Firma who may have interests in instruments or underlying assets which
conflict
with Client’s interests.
The Client consents to and grants Firma authority to deal with or for the Client in any manner which Firma considers appropriate, pomimo any conflict of interest or existence of any material interest in any transaction in Client portal or in Trading platform, bez wcześniejszego powiadomienia of Client. The Firma’s employees are required to agree with polityka of impartiality and to disregard any material interests or conflicts of interest when advising Client.
2.7. The Firma may periodically act on Client’s behalf in relations with parties with whom Firma or another affiliated party has Agreement permitting Firma to receive goods or Services. The Firma ensures that such arrangements shall operate in the best interest of Clients, for example, arrangements granting access to information or other benefits/Services which would not otherwise be dostępny.
2.8. should Firma provide Swap-free accounts upon Client’s request, the Client akceptuje terms i postanowienia of Agreement and zgadza się, amongst other things, not to be charged for swaps on any account handlowe. However, if Firma suspects any fraud, manipulacja, swap- arbitrage or other forms of deceitful or oszukańczy activity related or connected to any/all of transactions on one/several Client’s account(s) with Firma, the Firma reserves right to decide, wyłącznie według jej ustaleń, to close all open positions on Client’s account handlowe and recover costs (equivalent to swap and/or any profit amount) for all transactions currently and/or previously made on account, podczas declining any further requests from Client to be exempted from any swap charges.
Swap-free requests made zastosuj to all of Client’s Trading accounts. The Firma reserves right to discontinue provision of Swap-free accounts without any prior notice.
2.9. The Firma aims to provide cutting- edge Services to Clients and Client gwarantuje that it will make use of Services in fairness and with honestly. Shall Firma detect or suspect fraud or other manipulacja including, amongst others, latency arbitrages, dishonest scalping or others, the Firma reserves right to unilaterally wznowić account of Client and to recalculate all open and close positions to reflect market terms. In such event, the Firma reserves right to deposit/withdrawn fund from Client’s account.
3. Client Requests and Instructions
3.1. The Firma przetwarza and wykonuje Client requests and instructions in accordance with terms of business.
3.2. The Firma is entitled to decline Client’s request or instruction if any of the terms set out in terms of business have not been satisfied before the request or instruction is przetworzone by Firma. However, the Firma may, at its sole discretion, zaakceptuj and execute Client request or instruction, pomimo the lack of compliance with terms of business.
If Firma wykonuje Client request or instruction and subsequently becomes aware of naruszenie of terms of terms of business, the Firma may act in accordance with terms of business.
4. Netting
4.1. For transactions between Client and Firma, a conversion will take place using current exchange rates in accordance with terms of business.
4.2. If accrued amount owed Firma by Client under terms of business is equal to accrued amount owed Client by Firma, the obligations of both sides will be canceled out.
4.3 If accrued amount owed by one party under terms of business exceeds the accrued amount owed by other party, then party with larger accrued amount shall pay excess to other party and following which all obligations to pay will be automatically satisfied and discharged.
4.4. The Client is obligated to pay any amount wymagalne, including all commissions, charges and other costs determined by Firma.
4.5. The Client may not transfer rights, vest responsibilities, or otherwise transfer or purport to assign rights or obligations under terms of business without the Firma’s written notice. any purported assignment or transfer in naruszenie of this warunek shall be considered void.
5. payments
5.1. The Client may deposit funds to Client account at any time.
5.2. Fund deposit to and withdrawal from Client’s account shall be governed by the terms of business for Nien-Trading operations.
5.3. If Client is under obligation to pay any amount to Firma which exceeds the equity of account, the Client shall pay excess within 2 business days of the obligation arising.
5.4. The Client acknowledges and zgadza się that (without prejudice to any of the Firma’s other rights to close out Client’s open positions and exercise other domyślnie remedies against Client in accordance with Regulations) where sum is wymagalne and payable to Firma in accordance with terms of business and sufficient cleared funds have not yet been credited to Client’s account, the Firma shall be entitled to treat Client as having failed to make payment to Firma and to exercise its rights under terms of business.
5.5. The Client shall hold full responsibility for accuracy of payments wykonane. If the Firma bank details change, the Client shall bear full responsibility for any payments carried out to outdated bank details from moment new details are published in Client portal brama.
5.6. Acceptance of payments by Clients of Firma by means of international card payment systems can also be carried out by official partners of Firma, information about which is provided in terms of business for Nien-Trading operations and in Clients portal.
6. Client funds and Interest
6.1. Client funds are held on Firma accounts including segregated accounts opened in the Firma’s name for holding Client funds separate from Firma’s funds.
6.2. The Client acknowledges and zgadza się that Firma will not pay interest to the Client on funds located on Client accounts. The Firma reserves right to establish when and how much interest it will pay on Client funds.
6.3. using of bonuses Firma may add Bonus to account handlowe.
The amount of Bonus depends on size of Client’s deposit or terms of the personal offer made by Firma to Client, under which Bonus funds are credited to Client.
Bonus funds credited to Client’s account handlowe are not financial obligation from the side of Firma to Client.
The funds in Client’s account handlowe are dostępny for withdrawal only after the Client completes required Trading turnover on his account.
The size of mandatory turnover is equal to amount of Bonus multiplied by his leverage. The Bonus leverage is equal to 35, and for bonuses, the size of which is More then 50% of total deposit of Client, the leverage equals 40.
Bonus offers may be limited in czas trwania.
trades with a “Nie income” result (in case
the
strike price of asset is equal to expiration price) are not counted when
calculating mandatory Trading turnover made by Client.
Refusal from the
Bonus
or its cancellation is possible only if there were Nie Trading operations on the
account
starting from moment Bonus funds were credited.
Upon expiration of Bonus offer, the Bonus accrued within its framework may be
debited
from Client’s account handlowe.
The Bonus is cleared if saldo of the
Client’s account handlowe falls below minimum allowable trade’s size.
7. Complaints and Disputes
7.1. The procedura for handling complaints and disputes is described in the corresponding terms of business.
8. Communications
8.1. The rules for communication between Client and Firma are set out in the terms of business.
8.2. The Client shall Prześlij all Trading instructions through Trading platforms. For specific account typy, the Client may get Telefon support.
8.3. The Client shall Prześlij requests to debit or credit funds only via Client portal brama and in accordance with terms of business for Nien-Trading operations.
8.4. By accepting terms of this Agreement, the Client also zgadza się to receive emails from Firma to Client’s personal email address and SMS messages to the mobile telephone number registered in Client portal.
9. Time of Essence
9.1. The time okresy of fulfillment by Client and Firma of their obligations shall be essential warunek of all terms of business.
10. zdarzenia of domyślnie
10.1. Each of following circumstances constitutes event of domyślnie:
a) Client’s failure to pay any wymagalne amount under corresponding terms of
business;
b)
Client’s failure to fulfill any obligation to Firma;
c) the
initiation of
proceedings by third party for Client’s bankruptcy or for Firma’s
liquidation (if Client is legal entity), or for appointment of an
administrator or receiver in respect of Client or any of Client’s assets (if
the
Client is legal entity), or (for both legal entities and individuals) if the
Client
makes Agreement or arrangement with their creditors concerning settlement of
their debt or any other analogous procedura is initiated regarding the
Client;
d)
każda reprezentacja lub gwarancja made by Client in Clause 11 hereof is or becomes
false;
e) Client’s inability to pay długi gdy są wymagalne;
f)
if
the Client dies or becomes prawnie niezgodne;
g) any other okoliczność
where
the
Firma reasonably believes that it is necessary or desirable to take any action set
out
in Clause 10.2 hereof.
10.2. In cases of zdarzenia of domyślnie by Client, the Firma may, at its sole discretion, at any time and without poprzednia wiadomość pisemna to Client, take one or More of following steps:
a) close out all or any of Client’s open positions at current
quote;
b)
debit Client’s account for amounts owed to Firma;
c) close any or
all
of Client’s accounts held within Firma;
d) refuse to open new
accounts under Client’s name.
11. Representations and warranties
11.1. The Client shall represent and gwarantuj that:
a) all information presented in this Agreement, the terms of business and Client
Registration Form is true, complete and accurate in all material
respects;
b)
the Client gwarantuje that he shall be treated as Profesjonalne Client as per MIFID I
and
MIFID II definitions. As result, the Firma will treat Client as a
Profesjonalne
Client and Client explicitly waive any rights or protection arising from opting
out
the retail status with Firma;
c) the Client explicitly acknowledges
that
the Firma is not regulated in any jurysdykcje and that Services offered are
not
regulated within territory of Cyprus. As consequence, the Client
przyznaj that
the Firma cannot offer him same level of protection as other regulated
entities;
d)
the Client is duly Authorized to enter into this Agreement, to issue instructions
and
requests and to fulfill his/her obligations in accordance with terms of
business;
e)
the Client acts as principal;
f) the Client is individual who submitted
the
Client Registration Form or if Client is legal entity, the person who provided
the
Client Registration Form on Client’s behalf is duly Authorized to do
so;
g)
all actions performed under Regulations will not violate any legal, ordinance,
charter, by-legal or rule applicable to Client or in jurysdykcja in which the
Client is resident, or any Agreement by which Client is bound or that concerns
any
of Client’s assets;
h) any Trading systems used by Client are not
targeted at exploiting any weakness in Firma’s software;
i) the
Client
gwarantuje that he is NOT USA resident, resident of Canada, of Japan, Australia and
New
Zealand.
j) the Client acknowledges that Firma is not acting as tax Agent
in
any jurysdykcje, therefore any revenues, profit or loss arising from Client’s
Trading activities shall be duly reported by Client to relevant tax
authorities
(if any).
11.2. If Client breaches clause 11.1 of this Agreement, the Firma has right to void any position or close out any or all of Client’s positions at current price at any time, wyłącznie według jej ustaleń.
12. Governing legal and jurysdykcja
12.1. This Agreement is governed by laws of Cyprus.
12.2. With respect to any proceedings, the Client nieodwołalnie:
a) zgadza się that courts of Cyprus shall have wyłączny jurysdykcja to
settle any
proceedings regarding this Agreement;
b) submits to jurysdykcja of the
courts of Cyprus;
c) waives any objection which Client may
have at any time
to laying of any proceedings brought in any such court;
d) zgadza się not
to
claim that such proceedings have been brought in inconvenient forum or that such
court does not have jurysdykcja over Client.
12.3. The Client nieodwołalnie waives to fullest extent permitted by applicable laws of Cyprus, with respect to Client and Client’s revenues and assets (regardless of their use or intended use), all immunity (on grounds of sovereignty or other similar grounds) from (a) suit, (b) jurysdykcja of any courts, (c) relief by way of injunction, order for specific performance or for recovery of property, (d) attachment of assets (whether before or after judgement) and (e) execution or enforcement of any judgement to which Client or Client’s revenues or assets might otherwise be entitled in any proceedings in courts of any jurysdykcja and nieodwołalnie zgadza się to extent permissible by legal of Cyprus not claim any such immunity in any proceedings.
The Client consents to satisfying all requirements and court orders in connection with such proceedings, particularly, but not limited to, those regarding any of the Client’s assets.
12.4. Where this Agreement and Regulations are issued in language other than English, the English language version shall mieć pierwszeństwo in event of any conflict.
12.5. The Firma will communicate with Client in English, Russian or other languages as per mutual Agreement, however agreements Firma concludes with Client shall be in English.
13. limitation of responsibility
13.1. The Client will indemnify Firma for all liabilities, costs, claims, demands and expenses of any nature which Firma suffers or incurs as direct or indirect result of any failure by Client to fulfill any of obligations under the terms of business.
13.2. The Firma shall in Nie circumstances be responsible to Client for any consequential direct or indirect losses, loss of profits, missed opportunities (wymagalne to subsequent market movement), costs, expenses or damages Client may suffer in relation to this Agreement, unless otherwise agreed in terms of business.
13.3. The Client does not have right to give third parties access passwords to
the
Trading platform or Client portal brama and zgadza się to keep them secured and
poufny. all actions related to fulfillment of terms of business and/or
the
usage of logins and passwords are considered wykonane by Client. The Firma
does
not bear responsibility for bez zezwolenia use of registration dane by third
parties.
13.4. The Client acknowledges and akceptuje that Trading in leveraged or
non-leveraged Produkty is highly speculative as specified in Ujawnienie risks on
the
Firma’s Website. Shall Client does not understand Risk disclosure; the
Firma recommend Client to seek independent advice or Kontakt his customer
representative. The Client acknowledges and akceptuje that leveraged or non-leveraged
Produkty may bring significant risks, including, but not limited to, legal and
financial
risks to extent of causing unlimited losses, without any guarantee of retaining
the
capital invested or generating any profits. The Client acknowledges and akceptuje that
Trading leveraged or non- leveraged Produkty are suitable only for Profesjonalne
individuals who are able to bear financial losses risking their initial wpłaty and
who
have financial comfort to suffer znaczny losses without impact on their
living standard.
14. force Majeure
14.1. КThe Firma may, having just cause, determine that force Majeure event (uncontrollable circumstances) exists, in which case Firma will, in wymagalne course, take reasonable steps to inform Client. force Majeure circumstances includes without limitation:
a) any act, event or occurrence (including, without limitation, any strike, riot or
civil
commotion, terrorism, war, act of God, accident, fire, flood, storm, interruption of
power supply, communication equipment or supplier failure, hardware or software
failure,
civil unrest, government sanction, blockage, embargo, lockouts) which, in the
Firma’s
reasonable opinion, prevents Firma from maintaining market stability in one or
More of instruments;
b) the zawieszenie, liquidation or closure of any
market or imposition of limits or special or unusual terms on Trading on any
such
market or on any such event.
14.2. If Firma determines with just cause that force Majeure event exists (without infringing any other rights under terms of business), the Firma may at any time and without giving prior written powiadomienie take any of following steps:
a) increase margin requirements;
b) close any or all open Client positions
at
prices Firma reasonably considers fair;
c) wznowić or modify the
application of any or all terms of terms of business to extent that the
force
Majeure event makes it impossible or impractical for Firma to agree with
them;
d)
take or not take action concerning Firma, the Client and other Clients as the
Firma deems to be reasonably appropriate in circumstances.
14.3. The Firma does not bear responsibility for not fulfilling (improperly fulfilling) its obligations when prevented from doing so by force major circumstances.
15. Miscellaneous
15.1. In case that Firma receives request for refund of the transaction, the Firma reserves right to freeze current saldo of Client for the refund amount until end of proceedings on this issue.
15.2. In absence of Trading activity on Client’s account for More than 30 (thirty) days, since last aktywny position is closed, the Firma has right to opłata opłata for maintaining this account handlowe at Rate of $50 per month.
15.3. In absence of Trading activity on Client’s account for More than 3 (Trzy) months or in absence of pieniądze on Client’s account for More than 1 (one) month, the Firma has right to consider this account to be inactive, close it and transfer it to archive.
15.4. The Firma has right to wznowić service to Client at any time for any justified powód (powiadomienie of Client is not required).
15.5. In event that situation arises that is not covered under terms of business, the Firma will resolve matter on basis of good faith and fairness and, when appropriate, by taking action consistent with market practice.
15.6. Nie single or partial exercise or failure or delay in exercising any right, power or privilege (under this Agreement or at legal) by Firma shall constitute waiver by the Firma of, or impair or preclude any exercise or further exercise of that or any other right, power or środek zaradczy arising under Regulations or legal obowiązujące.
15.7. The Firma may in whole or in part release Client from responsibility stemming from the latter’s naruszenie of terms of terms of business during period of it being in force or, alternatively, may reach compromise decision. In this case, all violations, regardless of how long ago they were committed and in connection with which the Firma may file grievance with Client at any time, are taken into consideration. The above stated terms do not prevent Firma from exercising its other rights in accordance with Regulations.
15.8. The rights and remedies provided to Firma under terms of business are kumulacyjny and are not wyłączny of any rights or remedies provided under legal of Cyprus.
15.9. The Firma may transfer its rights and obligations to third party in whole or in part, Subject to wymagalne powiadomienie to Client and consent of assignee to the terms hereof and of applicable Regulations.
15.10. If any period of terms of business (or any part of any period) shall be held by a court оf competent jurysdykcja to be niewykonalny for any powód, then such period shall be deemed rozdzielny and not form part of this Agreement and terms of business, but the remainder of Agreement shall Kontynuuj to be valid and wykonalny.
16. Amendment and rozwiązanie umowy
16.1. The Client acknowledges that Firma shall have right to amend:
a) any part of this Agreement or terms of business at any time, having provided
to
the Client notice of such amendments;
b) the value of Spread, swap
and
dividend specified in Agreement Specifications bez wcześniejszego powiadomienia to the
Client;
c) other Trading terms with written powiadomienie to Client
of
a minimum of 1 (one) calendar day.
Amendments come into force from date specified in notice. In event of force major circumstances at Rynki Client recognizes right of Firma to make amendments to terms of business immediately, bez wcześniejszego powiadomienia.
16.2. The Client acknowledges that Firma may introduce new Produkty and Services without providing prior powiadomienie.
16.3. The Client may wznowić or rozwiąż umowę this Agreement by giving Firma written powiadomienie.
16.4. The Firma may wznowić or rozwiąż umowę this Agreement immediately by giving the Client powiadomienie.
16.5. The Firma retains right to refuse Client for providing service of Clients portal without explanation.
16.6. rozwiązanie umowy of this Agreement will not abrogate any obligations held by either the Client or Firma regarding any outstanding transaction or any legal rights or obligations which may already have arisen under this Agreement or Regulations, particularly relating to any open positions and deposit/withdrawal operations made on the Client’s account.
16.7. Upon rozwiązanie umowy of this Agreement, all amounts owed by Client to the Firma must be settled immediately, including, but not limited to:
a) all outstanding fees, charges and commissions;
b) any expenses incurred
by
terminating this Agreement;
c) any losses and expenses sustained by the
Firma
in closing out any transactions or in connection with any other of Firma’s
obligations initiated or caused by Client.
1. general terms
1.1. These Regulations for
Nien-Trading
operations (hereinafter, “Regulations”) have been developed within framework of
International cooperation
measures aimed to combat financial irregularities, expose and prevent legal
violations, and set principles for
performing non-Trading operations on Client’s account with Amundi Ryneks
(hereinafter, “Firma”).
1.2. “Nien-Trading operation” shall mean any operation of Client
for deposit of funds to their
Client’s account, withdrawal of funds from their Client’s account or internal
transfers of funds between
Client’s Kontos in Client portal.
The terms and interpretations applicable to
these Regulations are
specified in clause 17 of Agreement z klientem which can be found in Firma
Website. In cases where certain
clauses of these Regulations do not correspond to certain clauses of Client
Agreement or terms of
business, concerning non-Trading operations, the clauses of these Regulations shall
mieć pierwszeństwo. This okoliczność
shall not render other terms of aforementioned documents Nieprawidłowy.
1.3. The instruction of non-Trading operation can be sent by the Client to Firma only through Client portal. all other means of communication specified in Clause 3 hereof are for further supporting correspondence between Firma and Client and notifications of Client by the Firma.
1.4. When registering for Client portal on Firma Website, the Client shall provide accurate and valid information to identify themselves in accordance with requirements of the Client Registration Form on Firma Website and these Regulations. The Client shall inform Firma about changes in identification dane in wymagalne time.
1.5. The Firma shall have right at any time to request the following documents in order to verify Client’s identity of physical person:
a) Proof of identity. A high-resolution scanned copy or photo of pages
of passport or any other
national ID, indicating family name and name(s), date and place of birth, passport
number, issue and expiry
dates, country of issue and Client’s signature.
b) Proof of address. A
high-resolution copy of a:
utility bill (water, electricity, Telefon bill) issued within last 3 months; bank
statement (for current
account, deposit account or card kredytowa account); bank reference letter, confirming
the address of Client.
1.6. The Firma shall have right at any time to request the following documents in order to verify identity of Client as legal entity:
a) incorporation, foundational documents and documents confirming the good standing status of the Firma and authority of signatory to Client’s account.
1.7. The Firma reserves right to wznowić execution of non-Trading operations on Client’s account if it is discovered that Client’s identification information is incorrect or false, as well as in cases where Client does not provide required documents.
1.8. The Firma carries out collection of dane, allowing it to define the identity of new and existing Clients as those people to whom requirements according to FATCA zastosuj. In this regard Firma may request Client complete one of questionnaires on self-certification in a form from Firma, the W- 8 form as well as to request additional documents and information. The Firma cannot provide Services to those people to whom requirements of FATCA regarding their foreign accounts zastosuj.
1.9. The Client shall guarantee legal source, zgodny z prawem possession and right to use funds being przeniesione to Client’s account.
1.10. The Firma shall have right to amend terms of these Regulations at its sole discretion and at any time, giving Client 3 (Trzy) business day’s prior powiadomienie in one or several ways described in clause 3.1 of these Regulations. Such amendments will become effective on date specified in the powiadomienie.
1.11. These Regulations are transparent and are integral part of any Agreement concluded between Firma and Client. The content of these Regulations shall be disclosed without limitation upon the request of any interested party.
2. Suspicious Non-Trading operations
2.1. The
Firma may declare a
non-Trading operation suspicious in following cases, including, but not limited to:
a) abuse of fund transfers without using Services of Firma
(without completing Trading
operations on account handlowe; without using investment Services);
b)
unusual nature of operations
that do not have obvious economic substance or obvious legal purpose;
c)
circumstances implying that
the operations are performed for purpose of pieniądze laundering or financing
terrorism;
d) failure of
the Client to provide identification information and weryfikacja documents, as well
as submission a
misrepresentation of information;
e) the impossibility to Kontakt the
Client by specified
registered email address and telephone number;
f) failure of Client to
provide identification
information for beneficiary, i.e. a person for korzyść of whom Client
acts (in particular, on the
basis of agent Agreement, Prowizja and trust management contracts, while
carrying out non-Trading
operations);
g) submission of false or Nieprawidłowy documents.
2.2. The Firma can declare non-Trading operation suspicious on the basis of analysis of the nature of non-Trading operation, its components, attending circumstances and interaction with Client or the Client’s representative.
2.3. The Firma reserves right to investigate nature of any suspicious non-Trading operations listed in clause 2.1 of these Regulations for Nien-Trading operations, whereupon such operations will be zawieszony until reasons for their occurrence are clarified and the investigation is completed.
2.4. during course of investigation, in accordance with clause 2.3 of these Regulations, the Firma shall have right to request that Client provide proof of identity, payment and other documents confirming zgodny z prawem possession and legal source of funds przeniesione to Client’s account.
2.5. If suspicious non-Trading operations should be exposed, the Firma shall have right to:
a) refuse to perform these operations, by rejecting respective
request;
b) limit fund
deposit and/or fund withdrawal from Client’s account through any method at the
Firma’s
discretion;
c) return funds, previously deposited to Client’s account,
to same source of
payment from which deposit to Client’s account was made;
d) write off
any compensated commissions
or bonuses credited to Client for operations of Client;
e)
rozwiąż umowę relations with Client.
2.6. Refusal to perform suspicious non-Trading operations or rozwiązanie umowy of relations with the Client as result of suspicious non-Trading operations performed by Client shall not impose civil responsibility on Firma for naruszenie of any Agreement with Client.
3. Communications
3.1. In order to communicate
with Client, the Firma
may use:
a) Trading platform internal mail;
b) email;
c)
telephone;
d) post;
e)
news in Firma Website;
f) notifications in Client portal.
3.2. The Firma will use Client’s Kontakt details, specified when registering or updated in accordance with clause 3.4 of these Regulations. The Client shall agree to zaakceptuj any notifications from the Firma at any time.
3.3. any communications sent to Client (documents, notifications, confirmations, news, statements, etc.) are deemed to be received:
a) if sent by email, within 1 (one) hour after emailing
it;
b) if sent by Trading
platform internal mail, immediately after sending it;
c) if by telephone,
once telephone
conversation has been finished;
d) if sent by post, 7 (seven) calendar days
after posting it;
e)
if posted in Firma Website, immediately after powiadomienie is
published;
f) if posted in
Client portal, immediately after powiadomienie is published.
3.4. The Client shall powiadom Firma in wymagalne time of any change in the Client’s Kontakt details either by updating information in Client portal or through any other method offered by Firma.
3.5. The Client understands and akceptuje that Firma reserves the right to rozwiąż umowę relations with Client unilaterally shall Client behave inappropriately in communications with Firma employee.
3.6. every non-Trading operation of Client shall be potwierdzone by a login the “transfer Historia” of Client portal. If Client has powód to believe that log is inconsistent, the Client shall have the right to lodge skarga in accordance with clause 7 of these Regulations.
3.7. If Client finds Błąd in record in his favor, he is obliged to powiadom employee of Firma as soon as possible using Kontakt information on Firma’s Website.
4. payments polityka
4.1. Fund wpłaty to Client’s
account and fund wypłaty
from Client’s account shall be performed via those deposit and withdrawal options
which are dostępny in Client
portal. fees as well as other charges for Each deposit and withdrawal option are
published in Client portal and
on Firma Website and may be changed by Firma from time to time.
4.2. The Client understands and akceptuje that any commissions or other
charges (Prowizje and
other charges (in accordance with table of charges) of online payment systems or
processing centers,
involved in transfer of funds) incurred by transfer of funds shall be at the
Client’s wydatek.
The
Firma shall be obliged to not opłata any additional Prowizja for funds transfer,
except for commissions
and other expenses described in these Regulations.
4.3. funds shall be credited to Client’s account on basis of the funds deposit request. funds shall be withdrawn from Client’s account on basis of funds withdrawal request. funds shall be przeniesione to another of Client’s account on basis of internal fund transfer request. These requests shall be przetworzone by Firma within 1 (one) business day, but not later than at end of the business day following day of submitting request (or following day after funds were credited to the Firma account, in case it is funds deposit).
4.4. Requests for Nien-Trading operations such as deposit requests, withdrawal requests and internal fund transfer requests shall be submitted by Client in Client portal and shall be considered zaakceptowane by Firma if they are displayed in the “transfer Historia” of Client portal and in Firma records of Client requests.
4.5. The Firma will credit sum received on Firma account to Client’s account.
4.6. funds shall be credited to Client’s account in currency of Client’s account, regardless of currency funds were initially przeniesione in. If transfer currency differs from the Client’s account currency, the transfer amount shall be converted at exchange Rate as published in Client portal at moment payment is received on Firma account.
4.7. funds wypłaty from Client’s account shall be performed in the currency of the Client’s account. If Client’s account currency differs from transfer currency, the transfer amount shall be converted into transfer currency at exchange Rate as published in Client portal at moment the funds are debited from Client’s account.
4.8. exchange rates are published in Client portal and are updated by the Firma from time to time.
4.9. waluty zaakceptowane by Firma for crediting Client’s account, as well as waluty dostępny for transfer to Client’s External account, dependent on funds transfer method, are indicated in Client portal.
4.10. The Firma shall have right to set restrictions on minimum and maksimum transfer amounts, differentiated by Depozyt and withdrawal options and transfer currency.
4.11. The Firma shall have right to set restrictions on maksimum number of withdrawal requests and internal fund transfer requests, submitted in one Client’s Client portal within 24 hours. These restrictions are published in Client portal and may be changed by Firma from time to time.
4.12. In case funds are returned to Firma account, after being przeniesione to Client on the basis of their withdrawal request, the funds shall be credited to Client’s account in amount, which has been received on Firma account, while any commissions or other charges incurred by funds eturning shall be at Client’s wydatek and shall be paid by deducting them from amount re-credited to Client’s account.
4.13. ЕIf funds przeniesione as deposit to Client’s account through bank transfer are not credited to Client’s account within 5 (five) business days from date of payment, the Client shall have the right to request that Firma make inquiry on transfer according to clause 7.4. The Client understands that inquiry may involve paying Prowizja (in accordance with the tariffs of payment system or processing center), which shall be at Client’s wydatek. The payment method for such expenses shall be determined on individual basis and may be carried out by transferring the necessary amount to Firma account or by deducting amount from Client’s account.
4.14. If funds przeniesione as deposit to Client’s account through Online payment System are not credited to Client’s account within 2 (Dwa) business days from date of payment, the Client shall have right to request that Firma make inquiry on transfer according to clause 7.5.
4.15. If funds przeniesione to Client’s External account through bank transfer were not credited to the Client within 5 (five) business days since date withdrawal request acquired the “przetworzone” status, the Client shall have right to request that Firma make inquiry on the transfer. The Firma may provide Client with document to confirm transfer of funds:
a) for inquiry on bank transfer in currency other than RUR: a SWIFT copy confirming bank transfer’s execution.
4.16. If funds przeniesione to Client’s External account through an Online payment System were not credited to Client within 2 (Dwa) business days from date withdrawal request acquired the “przetworzone” status, the Client shall have right to request Firma to make an inquiry on transfer. The Firma may provide Client with screenshot confirming transfer of funds to Client’s External account.
4.17. The Client understands and akceptuje that inquiry and request for documents, in accordance to clauses 4.13, 4.14, 4.15 and 4.16 of these Regulations, may involve paying Prowizja (in accordance with the tariffs of remitting bank or Online payment System), which shall be at the Client’s wydatek. The payment method for such expenses shall be determined on individual basis and may be carried out through transferring the necessary amount to Firma account or by deducting amount from the Client’s account.
4.18. The Client may aktywuj the “withdrawal only through bank transfer” restriction. The Client shall Prześlij email [email protected]. Once this service has been potwierdzone, funds withdrawal from the Client’s account shall only be dostępny through:
a) the bank transfer to account registered under name of the
Client;
b) the internal fund
transfer to another of Client’s Kontos within Client portal, provided that the
same restriction shall be
placed on account to which funds have been przeniesione.
4.19. A Client may remove the “withdrawal only through bank transfer” restriction through the following procedura: by visiting nearest Firma office with identification document and by submitting an application letter (in Nie particular format) for removing restriction.
4.20. If Firma employee should make mistake when carrying out a transfer which results in funds not being credited to Client’s External account, the sum of request shall be indemnified to the Client at Firma’s wydatek.
4.21. If Client should indicate Nieprawidłowy payment details when filling out withdrawal request which results in funds not being credited to Client’s External account, the sum of fees and other charges zastosowany to resolve issue shall be at Client’s wydatek.
4.22. The Client consents to Firma having right to unilaterally collect arrears on a Client’s account out of funds held on other Client’s Kontos within Client portal, or from another Client portal account if Firma believes that there is connection between this Client portal account and the Client.
4.23. The transfer of funds to Firma account and fund wypłaty from Client’s account shall meet requirements and take into account restrictions established by these Regulations, by laws in force and other legal acts of countries within jurysdykcja of which fund transfer takes place.
4.24. The Firma has right to restrict availability of the Client to conduct Nien-Trading operations (as well as to wznowić execution of submitted Requests of the Client), until moment the situation shall be solved, in following cases:
a) in case Client breaches clause 11.1 of Client
Agreement;
b) in case of an
elimination of consequences caused by Spike;
c) in case of technical failure
occurring at Firma or
at Authorized Firma Agent.
4.25. Where Client’s account with Firma is in arrears, the Firma retains right to wznowić any of Client’s withdrawal and internal account-to-account transfer requests – including requests which were already made before Client’s account fell into arrears – until the Client has paid off the arrears in full.
5. funds transfer Options
5.1. bank
transfer
5.1.1. The Client may use bank transfer to deposit funds to the Client’s account and withdraw funds from Client’s account, provided that this payment method is supported by the Firma at moment the transfer is wykonane.
5.1.2. This transfer method shall be dostępny for Client’s use once Firma has been provided signed Client Registration Form and copy of Client’s passport (the Client shall provide Firma Employee with scanned copy of their passport/ID and their signed Client Registration Form).
5.1.3. The Client may only deposit funds through bank transfer to the Firma account from bank account registered in Client’s name or may execute bank transfer without opening bank account.
5.1.4. Before carrying out bank transfer to deposit funds, the Client shall Prześlij deposit request in Client portal and Pobierz payment invoice. Invoice parameters such as the Firma bank details, purpose of payment and invoice wymagalne date should be observed carefully by the Client. In case Client cannot make transfer with specified purpose of payment in invoice, the Client must Kontakt the employee of Firma to address this issue on individual basis.
5.1.5. The Firma shall have right to reject deposit of funds przeniesione by bank transfer to Firma account in cases where specified purpose of payment has been changed or in cases where funds have been przeniesione by third person on behalf of Client. In such cases Firma shall return funds Wróć to bank account from which they were przeniesione. all costs incurred by returning of such transfers shall be at Client’s wydatek.
5.1.6. The Client may Prześlij withdrawal request through bank transfer only to bank accounts registered in Client’s name.
5.1.7. The Firma shall transfer pieniądze to bank account of the Client in accordance with the details provided in withdrawal request, provided that terms in clause 5.1.2 of these Regulations are satisfied.
5.1.8. When transferring funds, the Firma shall use purpose of payment as provided in Client portal. In case that purpose of payment is changed, the Firma shall be obliged to inform Client about new purpose of payment immediately by publishing it in Client portal.
5.1.9. The Client understands and akceptuje that Firma shall not bear responsibility for the terms and time of execution of bank transfer (usually bank transfers take around 2-5 business days) by the Client’s bank.
5.2. Credit/card debetowa transfer
5.2.1. The Client may make deposit to their account with zaakceptowane typy of Credit/card debetowa specified in Client portal at any time, provided that this method is supported by the Firma at moment the transfer is wykonane.
5.2.2. Acceptance of payments by Clients of Firma through Client portal by means of international card payment systems are carried out by official partners of the Firma.
5.2.3. The Client may only carry out transfer from Credit/Debit card issued in Client’s account name. transfers from Credit/Debit Cards of third parties are not zaakceptowane by the Firma. In cases where the Firma receives payment to Client’s account from Credit/card debetowa of a third party, the Firma shall perform refund to Credit/card debetowa from which they were przeniesione. all costs incurred by such refund shall be at wydatek of Client or such other third party.
5.2.4. When making deposit with Credit/card debetowa Firma shall have right to request the Client following documents:
a) a high resolution scanned copy or photo of passport;
b) a
high resolution scanned copy
or photo of Credit/card debetowa where scan or photo of front of card
should show: the first 6 and
last 4 digits of card number, the full name of cardholder, the name of the
issuing bank and the
expiration date. The scan or photo of Wróć side should show cardholder’s
signature, but CVC2 or CVV2
code should be concealed. The Client will need to provide scan or photo for Each
card used only
once;
c) in case of transferring funds from prepaid or virtual credit
card (one where the
cardholder’s name is not shown), the Client will need to provide scan of the
official potwierdzenie letter from
the issuing bank, verifying that Client is genuine cardholder. The document
must contain card
number, the Client’s full name and bear stamp of bank that issued card.
5.2.5. The Client understands and akceptuje that when using this type of transfer, the following restrictions shall be zastosowany on Client’s account:
a) Fund wypłaty and internal funds transfer will only be dostępny
after 30 calendar days (the
restriction under clause 5.2.5 (a) shall be removed in case that Client
dostarcza documents specified
in clause 5.2.4 of these Regulations, and after such documents have been zaakceptowane by
the Firma);
b)
Fund wypłaty will only be dostępny through bank transfer to bank account
registered in Client’s name
or to Credit/card debetowa which was used upon deposit, provided that this payment
method is supported by the
Firma at moment transfer is wykonane.
5.2.6. The Client understands and akceptuje that Firma shall not be held responsible for the time required to execute transfers, nor for terms of payments execution by the issuing bank of Credit/Debit card or for circumstances which result in technical failure during execution of transfer when they are not the fault of Firma, but fault of issuing bank, processing center or international payment system.
5.2.7. After funds przeniesione by Client using Credit/Debit card have been credited to the Client’s account with Firma, the obligation of Firma to render the service of crediting the amount is fully performed and not Subject to dispute.
5.2.8. In certain exceptional circumstances, the Firma may refund payments made by Credit/Debit card. In this case, the funds will be refunded to card that was used for the deposit.
5.3. Internal Fund transfer
5.3.1. The Client may Prześlij internal fund transfer request at any time, provided this method is supported by Firma at moment transfer is wykonane.
5.3.2. The Client may Prześlij internal fund transfer request to another Client’s account within Client portal. Internal fund transfer request to accounts of third parties shall not be zaakceptowane by the Firma.
5.3.3. When performing internal transfer of funds from the Client’s account which previously received deposit via Credit/card debetowa, the restrictions shall be zastosowany to the Client’s account to which funds are being przeniesione.
5.3.4. If Firma employee should make mistake when carrying out an internal transfer that results in funds being credited to wrong account, the sum of request shall be indemnified to Client at Firma’s wydatek.
5.3.5. If Client should make mistake when filling out the internal fund transfer request which results in funds being credited to wrong account, the sum of request shall not be indemnified to the Client.
6. Client portal
6.1. The Client zgadza się with the
clauses of these Regulations
concerning usage of Client portal.
6.2. Client portal access is password-protected.
6.3. The Client confirms and zgadza się that Client portal is accessible only by using password.
6.4. The Client shall take full responsibility for security of their password and its protection from bez zezwolenia access by third parties.
6.5. all instructions completed through Client portal after entering the password are considered to be wykonane by Client.
6.6. any party who has gained access to Client portal by entering the password shall be considered to be Client.
6.7. The Firma shall not be responsible for any losses endured by the theft, loss or disclosure of password to third parties.
6.8. The Client shall have right to change password to Client
portal individually or
follow password recovery procedura.
To restore password for access to the
Client portal, the Customer
must Wyślij following documents to Firma’s postal address:
a) a copy of Client’s passport/ID;
b) a completed, signed
and notarized password
change application.
6.9. Depozyt requests, withdrawal requests and internal fund transfer requests are displayed in the “transfer Historia” section of Client portal.
6.10. The Client shall see following statuses of deposit request in Client portal “transfer Historia” section:
a) The “Processing” status means that funds are expected to be
przeniesione to Firma
account;
b) The “Successful” status means that funds have been
deposited to Client’s account;
c)
The “Denied” status means that request has been denied. The powód request
has been denied is shown in
the details of transfer.
6.11. The Client shall see following statuses of withdrawal request and internal fund transfer request in Client portal “transfer Historia” section:
a) The “Processing” status means that request has been received by
the Firma;
b)
The “Sukcesful” status means that funds have been przeniesione to Client’s
External account that was
specified in instruction or that funds have been deposited to another of the
Client’s accounts if it was
an Internal funds transfer;
c) The “Denied” status means that request
has been denied. The powód
the request has been denied is shown in details of transfer.
6.12. The deposit request, withdrawal request and internal fund transfer request may be canceled by Client (in the “transfer Historia” section of Client portal) before they are wykonane.
6.13. The deposit request, withdrawal request and internal fund transfer request may be rejected by Firma, specifying powód for rejection.
7. Inquiries on transfers and dispute
Resolution
7.1. If any dispute should
arise, the Client shall have right to lodge skarga with Firma or Wyślij
a request for inquiry.
Complaints and requests should be received by Firma within 5 (five) business
days of grievance
arising.
7.2. To lodge skarga, the time when dispute arises shall be considered moment when the log appears in the “transfer Historia” of Client portal. To Wyślij request, the time when dispute arises shall be considered moment as described in clauses 4.13, 4.14, 4.15 and 4.16.
7.3. To file request to make inquiry regarding bank transfer to the Client, the Client shall:
a) complete standard form in the “payment Historia” of Client
portal.
b) for inquiry on a
bank transfer in currency other than RUR: attach SWIFT copy confirming bank
transfer’s execution.
7.4. To make inquiry on Credit/card debetowa transfer, the Client shall:
a) complete standard form in the “payment Historia” of Client
portal. all requests filed
through any other method (forum, email, telephone, etc.) will not be taken under
consideration.
b) for
an inquiry on Credit/card debetowa transfer: attach proof of identity and copy of
the Credit/card debetowa.
7.5. To file skarga on non-Trading operations, the Client should complete standard form in Client portal.
7.6. any skarga or request filed in accordance with clauses 7.3, 7.4 and 7.5 is automatically assigned unique number (TID). The Client shall receive this potwierdzenie in an email sent from [email protected].
7.7. The skarga must not include:
a) emotional description/appraisal of dispute;
b)
offensive language;
c)
obscenities or expletives.
7.8. The Firma shall have right to request that Client provide additional documents to make inquiry.
7.9. The Firma shall have right to refuse Client skarga regarding non-Trading operations in following circumstances:
a) where skarga was not made in accordance with clauses 7.3 and
7.4 of these Regulations;
b)
where skarga was not made to Firma via the “payment Historia” section of
Client portal (but by
email, telephone, on forum, etc.).
c) where Client initiates
non-Trading operations by way of
internal account-to-account transfers to other Trading or different accounts in the
Client’s Client portal using
the funds credited to Client’s account as part of disputed non-Trading
operation, or where Client
initiates Trading operations using funds which have been credited to Client’s
account by way of disputed
non-Trading operation.
d) in other cases, provided for by these
Regulations, the Agreement z klientem and
other business terms on Firma’s Website.
7.10. If Client is not satisfied with result of Firma’s review of disputed situation, the Client may appeal to relevant authorities in Cyprus in accordance with laws of Cyprus.
Benefort capital
1. obligations of Firma
1.1. Benefort capital (the Firma) places high priority on the privacy and integrity of the personal information of our Clients, both present and future and other visitors to the site. The Firma strives to ensure safety and confidentiality of all information received from the Client. This privacy Policy (the polityka) describes how Firma collects, uses and protects personal information of Client. This polityka does not wymaga you to Prześlij any More information than you have already provided to Firma if you are our Client, and in case of changes to service by Authorized representatives of Firma.
2. The Client’s personal dane
2.1. To open account, the Firma will need certain information (personal dane) about the Client. This dane will also provide you with better understanding of your needs and will help us provide you with information about Produkty and Services that are most suitable and convenient za ciebie. This dane will also be used to improve quality of advising our Clients on all emerging issues.
3. The personal dane received from Client
3.1. information provided on applications and other Firma forms, such as name, address, date of birth, passport dane, occupation and personal mobile Telefon number.
3.2. financial information such as income, assets, investment experience.
3.3. Documents provided to confirm identity, such as passport, utility bills, and/or bank statements or Firma incorporation information.
3.4. payment documents: pieniądze transfer orders, bank statements, bank card copies, etc.
4. Use of personal dane
4.1. The Firma may use Client’s personal dane for one or More of
the following purposes:
a)
to confirm Client’s identity;
b) to process Trading and non-Trading
operations;
c) carry
out Firma’s anti-pieniądze laundering polityka;
d) to inform Client of
Firma Produkty or Services
that may be of interest to Client;
e) to provide other Services that
are relevant to Client’s
business relationship with Firma;
f) to keep correct database of
the Client’s account dane;
g)
to analyze statistical dane to provide Clients with most suitable Produkty and
Services.
5. Cookies
5.1. Cookies are small text files sent by web server and stored on a visitor’s browser which are read later by server when visitor returns to site. Cookies store information such as passwords (encrypted), usernames, shopping cart, certain preferences, etc. allowing visitors to visit sites repeatedly without having to enter same information over and over. Cookies are not used to determine personal identity of anyone visiting site.
6. third parties
6.1. The Firma may convey Client’s personal dane to associated
or affiliated companies,
auditors, agents (including payment agents), banks or other Authorized organizations
or persons (Authorized
persons) for sole purpose of processing Client’s Trading and non-Trading
instructions.
The Firma
guarantees that all Authorized persons will adhere to terms of this polityka and
take all necessary steps to
protect Client’s personal dane. The Firma may provide personal dane to third
parties who are not the
Firma’s partners, agents or affiliates only when requested by representatives of
legal or administrative
authorities.
7. Use of information
7.1. By registering account with Firma, you consent to the use of your personal details, and their processing: collection, recording, classification, aggregation, storage (updating, changing) extraction, use, transfer (distribution, provision of access) anonymization, blocking, deletion, and destruction of any information relating directly or indirectly to you, your trade transactions and payments, in accordance with this privacy Policy.
8. Bezpieczeństwo and Protection
8.1. The Firma takes issue of security very seriously and takes all possible measures to ensure safety of your poufny information, including adhering to strict standards for internal use of poufny information and using leading dane storage technology.
8.2. The Firma uses Transport Layer Bezpieczeństwo (TLS) cryptographic protocol version 1.2. for the protection of Customer information.
8.3. To make payment from plastic card, you fill out form on the website of processing center. To exclude possibility of using these dane, they are przeniesione to the Firma in reduced version (PSI / DSS standard) via secured connection (see 8.2.). The Firma does not store full information about bank cards of customers.
9. Kontakty
9.1. If you have any questions about this polityka do not hesitate to Kontakt us:
Benefort capital
Benefort capital (hereinafter, the «Firma») strives to make every Client happy with the pro-vided service. We have therefore created this Refund Policy, which is an integral part of Client Agreements, in order to prevent disagreements with our Clients:
1. By opening Client account on Firma’s Website, the Clients agree not to request or demand refund or chargeback from their bank or credit/card debetowa provider at any time while or after using Firma’s Services under terms of Client Agreements and other polices and terms posted on the Website, which are integral part of Client Agreements. any attempt by the Clients regarding mentioned refund/chargeback may be considered as naruszenie of Client Agreements.
2. If Firma receives refund or chargeback for any transaction Firma reserves the rights to freeze current saldo of Client for refund amount until the end of pro-ceedings on this issue and Wyślij funds Wróć after all required fees have been charged. The Clients are responsible for covering any reversed payments and/or chargeback fees.
3. The Firma reserves right, wyłącznie według jej ustaleń, to refund payments to Clients, made by any payment system including credit/debit cards, with one day prior powiadomienie to Cli-ent. In this case the funds will be refunded Wróć to same payment system from which funds were originally received.
4. If Client used bank transfer to deposit funds to Client’s account, the Firma shall have right to reject deposit of funds przeniesione by bank transfer to the Firma Ac-count in cases where specified purpose of payment has been changed or in cases where funds have been przeniesione by third person on behalf of Client. In such cases Firma shall return funds Wróć to bank account from which they were przeniesione. all costs incurred by returning of such transfers shall be at Client’s wydatek.
5. In cases where Firma receives payment to Client’s account from credit/card debetowa of a third party, the Firma shall perform refund to credit/card debetowa from which they were przeniesione. all costs incurred by such refund shall be at wydatek of Client or such other third party.
6. If there is reasonable basis to believe or suspect that the origins of Client’s funds and/or Cli-ent’s entire activities are contrary to Firma’s Anti-pieniądze Laundering polityka (AML polityka) or any terms of the Agreement z klientem and all its integral parts or any legal, Regulations etc, the Firma reserves unilateral rights to deny fund deposit/withdrawal to/from Client’s accounts within Firma’s systems, freeze such funds, block Client’s account, Anuluj any payments made and/or return such funds Wróć. The Client shall indemnify for and against Firma’s direct and indirect losses/damages which Firma suffers as result of aforementioned.
7. In case Firma reasonably classifies any of Client’s activities as suspicious, inappropriate and/or contradicting usual purpose of Firma’s Services usage, with presence of direct or indirect illegal intent of Client or without good faith, the Firma reserves rights to act under this polityka and return funds without giving any prior powiadomienie to the Cli-ent. In such cases the Client shall indemnify for and against Firma’s direct and indirect losses/damages, expenses which the Firma suffers as result of Client’s actions.
8. The Firma will not provide any refunds for Client’s losses wymagalne to any reasons.
9. The Client may Wyślij written refund request if Client’s account had been deposited into, provided that Client has not performed any Trading operations or other transactions for More than 14 days. The Firma will refund any funds with same method of deposited payment within a reasonable time. The refund can only be carried out to Client, who has deposited funds into particular Client’s account. all costs incurred by such refund shall be at wydatek of Client. The refund will be for full amount, unless other arrangements have been made. all other requests will be considered as withdrawal and will be przetworzone using usual meth-ods and procedures.
10. In case of detecting any abuses or oszukańczy activities by the Client against Firma’s pol-icies, the Firma reserves right to decline Client’s request of refund.
11. The refund request should be sent by Client to [email protected] with the following details:
1. full name
2. account Number
3. country of residence
4. currency Used
5. amount of Requested Refund
6. payment Method
12. This Refund Policy is for informing Clients that Firma does not provide any refunds unless any of above occurred.
13. The Firma reserves rights to modify Refund Policy at its discretion, without notice.
AML and KYC Policy is applicable to Firma, its partners and Clients and is intended to hinder and actively prevent pieniądze laundering and any other activity facilitating pieniądze laundering, financing of terrorism or criminal activity. The Firma demands from its executives, employees and affiliates to follow the principles of this polityka in order to prevent use of its Services for purposes of pieniądze laundering.
The Firma determines pieniądze laundering as process by means of which true origin and ownership to the revenues obtained from criminal activity are concealed in such way that they could be used without any suspicion. It may take many forms, including:
– efforts to transform pieniądze received by illegal means into lawfully obtained pieniądze;
– making profit from lucrative crime, such as theft, fraud and evasion of taxes;
– be directly related to any property, pieniądze, received by illegal means or connected with terrorist activity;
– investment of revenues obtained from criminal activity into full range of financial Produkty.
The essence of AML and KYC Policy includes necessity to provide potential Clients of Firma with the package of documents containing regulated dane on its identity.
This system performs simultaneously several functions. On one hand, KYC enables the Firma:
– to verify identity of Client;
– enables security service to evaluate risk of involvement of Client into the illegal activity;
– enables to establish Filtruj regulating type and number of transactions for the particular Client in order to manage its risks;
– enables to monitor unusual Client transactions and, if needed, to initiate their investigation.
– The minimal requirements for identification in order to open new account are listed below. If Client refuses or is unable to provide required information for opening its account, the account shall be closed:
– official name and any other used names (for example, a maiden name);
– correct permanent address, proved by one of official documents – utility bill, tax assessment, bank statement. The date of issue of such document shall not exceed 3 months;
– telephone number, fax number and email address;
– date and place of birth;
– nationality;
– profession, job title and/or name of employer;
– official personal identification number or other unique identifier, contained in the up-to-date official document (for example, passport, identity card, residence permit, driving license), having photo of the customer;
– personally signed application.
If documents of Client are issued not in English, such documents at the request of Firma shall at first be translated into English by any official translator, and such translated copy shall be duly signed and affixed by this translator and forwarded with other relevant documents and photos of the Client.
The Client undertakes following obligations within framework of AML and KYC polityka:
– to uphold legal standards, including international, intended to fight against illegal trade, financial fraud, pieniądze laundering and legalization of proceeds, received by illegal means;
– to eliminate direct or indirect aiding illegal financial activity and any other illegal transactions using the Website.
The Client guarantees non-criminal origin, zgodny z prawem ownership and right to use pieniądze przeniesione by it to the Kontos of Firma.
In case of suspicious or oszukańczy pieniądze adding, including use of stolen credit cards and/or any other oszukańczy activity (including any repayment or annulments of payments), the Firma reserves right to block the account of Client and annul any performed payments, as well as to investigate nature of suspicious transactions on account of Client, and therefore to wznowić such transactions till clarification of the reasons of arising tego and rozwiązanie umowy of investigation.
during investigation, the Firma reserves right to wymaga from Client the copies of identity cards and bank card used for wpłaty, payment, as well as other documents, proving the legal ownership and non-criminal origin of funds.
The Client is prohibited to use Services and/or software for any illegal or oszukańczy action, or for any illegal or oszukańczy transaction (including pieniądze laundering) zgodnie z to legislation of Stan of the jurysdykcja of Client.
The refusal of Firma to execute suspicious transactions shall not serve the ground for arising of legal responsibility of Firma for failure to fulfil obligations with regard to the Client.
When depositing funds, the name of sender shall coincide with name of the
Client, stated in account
of Firma. In this case third-party mediation shall be prohibited.
The
Client may withdraw funds in the
same manner by online transfer through same system of online transfer to the
same account, from which they
were przeniesione.
The Firma strives to implement strict polityka of anti-pieniądze laundering in order to guarantee that its Clients will be identified as such suspicions to certain standard in order to minimize the procedural obstacles for actual and legal Clients. In order to fulfil its obligation to provide comprehensive assistance to the government, fighting against such illegal financial transactions, the Firma has the electronic system, which completely verifies identity of its Client and may maintain detailed report on all Poprzedni financial transactions.
The Firma allows monitoring all suspicious actions and timely providing legal enforcement agencies with detailed information. That is why complete legal defence is provided to Clients, who provide the poufny financial dane of Firma.
The Firma also adheres to compliance with AML and KYC Policy in order to fulfil its official legal obligations.
Considering new normative guiding principles, the procedura of wymagalne diligence will also include weryfikacja of potential employees on list of terrorists/individuals/organizations. The role of employees in realization of any structure of AML is essential, the employees will have to perform effectively specified procedures. The employees shall keep strict confidentiality regarding KYC and other AML procedures. If any kind of activity is przeniesione to any agency private person, it will be guaranteed that they follow principles specified in this polityka.
The Firma also ensures regular update of its platform according to current rules and provisions developed to monitor pieniądze laundering and other criminal financial practices on site.
Each subdivision of Firma shall zastosuj AML and KYC Policy, wykonane zgodnie z to the requirements of local legislation.
all personal and service documentation will be kept within minimum period of time, determined by local legislation.
all new employees obligatory undergo training concerning AML and KYC. The existing employees undergo training rocznie. Participation in additional training programs is obligatory for all employees related to AML and KYC.
Benefort capital